Call Reporting Software
Smarter Insights. Better Decisions. Stronger Performance
Looking to understand how your business is really performing? With Akixi call reporting software, you get powerful analytics and insights that help you improve customer service, maximise sales opportunities, and reduce wasted resources.
At Comms Connect, we provide businesses with industry-leading call reporting software from Akixi – giving you the tools to track, measure, and optimise every customer interaction.
Key Features of Akixi Call Reporting
Call Reporting
monitor all incoming and outgoing calls.
Call Handling
measure wait times, call duration, transfers, and missed calls.
Live Wallboards & Dashboards
display real-time performance stats across teams.
Marketing Analysis
track ROI on campaigns with live call data.
CRM Integration
connect with your business systems for deeper insight.
Custom Reports
create tailored views that matter most to your business
Book a demo or start your free trial now!
“The Comms Connect team have always offered great support to LCH, from Rene, Reshma and Cem to the wider team they are always friendly, resilient to find a solution to a problem and always understanding of our ever changing business needs.”
Jamie.
Why Choose Akixi Call Reporting?
Akixi is the UK’s leading call reporting software provider, trusted by thousands of businesses. It helps you turn raw call data into actionable insights
Gain Visibility
Boost Efficiency
Improve Customer Experience
Increase Profitability
Support Remote Teams
See how your calls are being handled in real-time.
Identify missed calls, peak times, and bottlenecks.
Reduce wait times and increase first-call resolution.
Track performance across teams to find new sales opportunities.
Manage call activity whether staff are in the office or working remotely.
Benefits of Akixi Call Reporting Software
Gain Insight
make smarter, data-driven decisions.
Increase Profit
analyse trends to identify revenue growth opportunities.
Track Performance
monitor staff activity, call outcomes, and customer service levels.
Ready to unlock the power of Akixi call reporting software? Request a free trial today. Call our team on 0345 370 5000 for friendly, expert advice.
FAQs
Find quick answers to common questions about our services. If you need more details, our team is here to help.
It's a tool that tracks and analyses your phone system activity, giving you insights to improve performance, sales, and customer service.
Akixi gives you real-time visibility of calls, wait times, missed opportunities, and team performance so you can make informed decisions.
Yes - Akixi integrates with most leading VoIP and hosted telephony platforms.
Absolutely. You can track and manage call activity across office, remote, and hybrid teams.
Yes - Comms Connect offers free trials so you can see the value of Akixi in action.
Call reporting software tracks and analyses call activity so businesses can improve customer service, sales, and efficiency.
Akixi provides real-time insights into calls, wait times, and performance, helping businesses reduce costs and improve customer satisfaction.
Yes. Akixi lets you monitor call performance across office and remote staff.
No - Akixi integrates with most existing VoIP and hosted phone systems.
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